The Rewards Program allows you to earn points by making purchases of eligible products or participating in specific activities. Members can redeem points on a range of things like feed, supplements, merchandise and even donate to a charity.
Please follow the below steps to upload a receipt
Qualifying receipt must be submitted within six months of purchase date.
In most cases, it takes approximately 48 hours for the points to get added to your account.
You can view all Eligible products here
No copies or facsimiles will be accepted.
Qualifying receipts should be entered between Oct 01, 2018 and Sep 01, 2021. Please make sure that you submit your receipt within six months of purchase date.
Take a picture of the receipt and the following must be showing:
Store name, ABN or GST No., date of purchase, eligible product name, price and payment confirmation. Sorry – blurry images can’t be accepted.
Registration is free. You can create one account per person and start earning points today!
To be eligible for Membership, you must:
You cannot be an organization or group of individuals – refer to our Terms and Conditions for more information
Registered Horse Rescue Charities that are run as a 'not for profit' are welcome to apply. Please email us at email@example.com and we will send you a form to fill in.
You will receive your feed or supplement Rewards voucher by post within 2-4 weeks. This can be redeemed at your Mitavite retailer.
No there aren’t any fees and charges, we don’t even take any credit card details. This reward program is completely free.
We pay for postage. You do not need to pay for anything.
Yes they expire after 24 months, however you will receive an email when you have 30 days left so you can use your points expiring points.
No sorry you can’t transfer your rewards points to another membership account.
We want to make sure you are happy with your item/s. If the size isn’t right or the item is faulty, please email us within 30 days of receiving it, to let us know firstname.lastname@example.org and return the item to us via post to:
3 Pile Road, Somersby NSW 2250 Australia
The item must be unused and in its original condition.
Problems with feed or supplements that you have picked up from a store, you will need to return it back to the store and they will sort out credits direct with us.